Prerequisites

There are no prerequisites for this program. Anyone can register and attend.

Satisfactory Requirements for CEU

• You must be scanned into the conference session.
• You must be present for over 90% of the conference session.
• You must correctly answer at least 70% of the learning outcome assessment questions which will be administered online after the conference concludes.

Statement of Nondiscrimination

Trade Press Media Group is committed to providing an educational opportunity for all persons and admits students of any race, color, gender, sexual preference, age, non-disqualifying handicap, religion or creed, or national or ethnic origin.

Privacy Policy

Trade Press Media Group, Inc. is dedicated to protecting the privacy of all educational program participants. Unless otherwise stated, we only use the information provided to process and track participants' educational programs, provide appropriate support, and maintain learning records. We have safeguards in place to protect the privacy of this information.

Transcript

You will receive a transcript for the CEUs earned after you successfully complete the assessment. This transcript can be used to self‐report to any necessary organization, although it is up to the organization to accept it.

Monday, March 11, 1:00 PM – 4:00 PM

Getting to the Power of WOW with David Thompson

Session MWS1

Cleaning professionals: Are you tired of stumbling over your words when someone asks, "Who are you and what do you do?" Do you find yourself rambling on, listing a bunch of things you think are important, only to notice their interest fading away? You're not alone, and it's time to change that narrative! In just 3 hours, you will discover the art of crafting compelling WOW statements that captivate, enlighten, and provoke thought. These statements won't just be words; they'll be a bridge that connects you with your audience in a way you never thought possible.

What you'll learn from Dave Thompson, an international coach, teacher, and motivator:

• The 5 Steps to Crafting WOW Statements: Uncover a simple yet effective process to create statements that make your listener stop, ponder, and respond in ways they never have before.
• Engage and Connect: Whether it's for yourself, your team, or your organization, learn how to instantly engage others with a single, impactful sentence.
• Your Unique Value: Move beyond generic mission statements and value propositions that no one remembers. Develop a WOW statement that people will not only remember but also want to know more about.
• Forge Lasting Connections: Your WOW statement will be the conversation starter you've always needed, helping you establish deeper connections that go beyond superficial interactions.

Don't let another opportunity to make a powerful first impression slip away. Join us for an interactive workshop that will equip you with the tools to confidently answer, "Who are you and what do you do?" with a response that elicits genuine interest and intrigue.

Monday, March 11, 1:00 PM – 5:00 PM

BSCAI's Plateaus of Growth Seminar

Session M2.WS

The BSCAI Plateaus of Growth Seminar is a course designed for anyone looking to grow their janitorial cleaning business (by $1M or $5M or even $10M) and take it to the next level. This seminar, presented by BSC industry professionals, will demonstrate a step-by-step guide to managing your company’s growth. Presenters will go in-depth on your company’s growth and how to expand within the build services industry and talk through each plateau and what you need in order to continue to elevate to the next. This session is great for those just starting out and looking to grow their company.

Prepare for a growth year as you explore essential steps to:

• Develop actionable steps and strategies essential to managing and sustaining growth
• Understand how to navigate from one growth plateau to the next
• Identify opportunities for growth within the Building Services industry
• Set realistic goals and benchmarks for revenue increases

Thursday, March 14, 9:00 AM – 1:00 PM

Train the Trainer with Bill Griffin

Session TWS1

Don't miss this opportunity to learn from a Master Trainer with 30 years of cleaning experience! In this hands-on instructional program, attendees work with the instructor and other participants to develop materials, outlines and presentation skills that can be used to customize and improve any custodial and maintenance training program.

Tailored in real time to meet the specific needs of each attendee, this program shows attendees how to harness effective instructional techniques to help adults learn management and functional skills quickly and painlessly. The technical aspects of cleaning hard floors, carpets, offices, and restrooms are also addressed.

Participants will learn by doing, and understand key principles behind each instructional technique. This course will:

• Outline 10 steps to an effective presentation and hold student attention throughout your entire program
• Increase retention of key points and skills
• Get commitment, support, involvement, and funding for your training program.
• Show how to document the value of training in financial terms (ROI) that upper management will understand, appreciate, and continue to fund
• Demonstrate how to get the samples, support and involvement of suppliers, distributors, manufacturers, and other groups.
• Tap into prop kits, samples, and equipment to enhance the effectiveness of your course and presentations