Session Details


Sustaining Success: Elevate Customer Retention and Satisfaction

Start Time:

3/12/2024 12:20:00 PM


End Time:

3/12/2024 1:20:00 PM

About this session:

During this session, we’ll focus on strategies to improve customer retention and scale operational efficiencies that drive long-term success. By delving into some of the unique challenges faced within the commercial cleaning and building services industry, we’ll explore innovative approaches to winning new business, streamlining communication, and setting and exceeding client expectations.



  1. Understand key principles and tactics for retaining customers in the commercial cleaning and building services industry.
  2. Gain insights into operational efficiency improvements specific to the commercial cleaning and building services industry
  3. Explore effective communication channels and methods within the context of commercial cleaning and building services


Session ID:

T4.49

Room Number:

349

Audience:

CEU:

0.1